Delivery Policy

From our Camberwell store, we deliver fresh flowers to nearby suburbs and the Melbourne CBD. View our delivery locations to see if we service your area.

We deliver Monday to Friday, with same-day delivery available for orders placed before 11am.

All prices are shown in Australian dollars & include all taxes, where applicable.

A $18 delivery fee (minimum) will be added to your order. This may increase depending on the delivery area you choose.

Delivery is available in specific local postcodes in Melbourne, Victoria. We do not deliver to Regional Victoria or Interstate.

While we always do our best to deliver on time, specific delivery times cannot be guaranteed.

If the recipient is unavailable, our driver will leave the flowers in a safe location where possible. If no safe location is available, re-delivery fees may apply.

We deliver with care, compassion, and a commitment to getting your flowers there as promptly as possible.

Deliverable Postcodes

3128, 3129, 3103, 3104, 3124, 3125, 3151, 3122, 3123, 3144, 3145, 3101, 3102, 3127, 3125, 3147, 3146, 3144, 3142, 3103, 3127, 3129, 3149, 3130, 3000, 3002, 3181

Flower Availability

As flowers are seasonal and availability changes daily, occasional substitutions may be necessary. Any substitutions will be of equal or greater value and chosen to maintain the style, colour palette, and overall feel of the original design.

Quality Commitment

We take pride in the quality and freshness of every bouquet. If you have any concerns with your order, please contact us within 48 hours of delivery and include clear photographs so our team can review the issue and assist.

Funeral & Sympathy Deliveries

We understand that funeral and sympathy flowers are a meaningful expression of love, remembrance, and support. Our team handles every order with care and respect.

When placing your order, please provide the name of the deceased, the funeral venue, and the service date and time to help ensure a smooth delivery.

While we will always do our best to deliver your flowers as requested, the placement and display of arrangements at the service is managed by the funeral director or venue staff and is outside of our control.

Order Changes

Requests to amend or cancel an order should be made as soon as possible. Once flowers have been prepared or dispatched, changes may not be possible.

Caring for Your Flowers

To enjoy your flowers for longer, place them in fresh water, trim the stems regularly, and keep them away from direct sunlight and heat.